GDPR PRIVACY POLICY
Last update published on 24 May 2018.
JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. hereby informs you about how we obtain and process your personal data. In addition to complying with Data Protection Regulations, we also aim to provide all the useful and necessary information in a clear and transparent manner to ensure that you understand and can make informed decisions about the processing of your personal data by JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L.
INDEX
Who are we?
Who is the Privacy Policy for?
What personal data do we collect?
Do we process data related to your purchases or the contracting of our services?
Why do we ask for your consent?
Why do we collect personal data?
Can we disclose your personal data to third parties?
Will you receive advertising and offers related to JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L.?
How long will we store your personal data for?
What rights do you have over your personal data?
How can you exercise your rights?
What can you do if you disagree with something?
What happens to your browsing data?
What do we expect from our Users?
Is the Privacy Policy subject to change?
1. Who are we?
We are JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., the company responsible for processing the personal data generated between our Customers (hereinafter “Customers” or “Users”) and JAMONES Y EMBUTIDOS HERMANOS HOYOS S. L. Our corporate name is JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L, a Spanish company with Tax ID Code B47439765 and registered offices in CALLE TERCIAS N2 1A, 47002, Valladolid, Spain. You can contact us by writing to this postal address or emailing elsobrao@hermanoshoyos.es, or through the channels available on our contact page
2. Who is the Privacy Policy for?
The Privacy Policy is aimed at the following types of Users of JAMONES Y EMBUTIDOS HERMANOS S.L.:
Users browsing the JAMONES Y EMBUTIDOS HERMANOS S.L. Website in search of useful and relevant services and products, users looking for the best prices, and users looking to compare market prices.
Users who want to contact JAMONES Y EMBUTIDOS HERMANOS S.L. through our chat service or any other contact method available on our contact page.
Users of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. who register and provide personal data through any type of form to create a User Account. A registered user refers to anyone who can access their profile features and settings with a login username and password, and interact with the web content of JAMONES Y EMBUTIDOS HERMANOS S.L.
3. What personal data do we collect?
JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. collects user data from the following sources:
Data that we request when you complete the registration form or contract the SERVICES of JAMONES Y EMBUTIDOS HERMANOS S.L., including, primarily, identification data, personal data, postal address details, and bank account information for the purposes of paying for and requesting any of our SERVICES. The SERVICES of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. are duly identified and defined in the Terms of Use.
Data that we need to obtain to demonstrate that you have provided your consent to collect your personal data, as detailed in the previous point (i.e., user identification, IP address, date, and time).
Data that you provide voluntarily during your interaction with the content of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., such as clicking, leaving comments and selecting certain content. We may also access data related to collections, payments, invoices, and other types of data in order to collect payment for the SERVICES.
Interaction data (e.g., purchases, returns, doubts, and feedback) related to the SERVICES of JAMONES Y EMBUTIDOS HERMANOS S.L.
Contact information provided through the various communication channels with JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., or by requesting information about a specific SERVICE.
Browsing data on our Website for technical, performance and commercial transaction analysis purposes of our SERVICES.
4. Do we process data related to your purchases or the contracting of our services?
You may decide to purchase the SERVICES offered by JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. If you do, we will only process data that is essential for executing the contract and/or providing the contracted SERVICE.
5. Why do we ask for your consent?
We need your consent to collect your personal data to give you access to all the functions and services of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. In this regard, you give your consent to JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. when:
You select the checkbox to accept the Privacy Policy; and
Click on the button to send the form with your personal data.
Only you can decide if and what to accept. However, you must always select to accept the Privacy Policy to enable us to process your personal data.
6. Why do we collect personal data?
We process personal data for the following reasons:
1. To enable you to enjoy, purchase and use the SERVICES offered by JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., and to enable JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. to charge you for using its services.
2. To process invoices, verify payments, and manage incidents with payment methods.
3. To enable the delivery and provision of products and/or SERVICES.
4. To enable the management of User complaints.
5. To enable the management of User accounts and profiles.
6. To send you, through any channel, including electronic means (e.g., email and mobile phone), advertising, newsletters and commercial information related to all the activities inherent to the corporate purpose of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. (direct marketing).
7. To include your data in profile segments that enable us to provide you with suitable information (e.g., services that you can access from your location and information displayed in a suitable language).
We will only ask you to provide data that is strictly necessary for these purposes. Under no circumstances shall we process any essential data unless we have your consent.
7. Can we disclose your personal data to third parties?
For the effective provision of the SERVICES requested and contracted by our Users, we may provide Service Providers access to your data. We may share your information with the providers of a specific service that you have contracted for the purposes of providing and managing the SERVICE, delivering items purchased through JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., managing logistics, and processing any complaints or disputes related to the services, where applicable
Furthermore, since JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. accepts multiple online payment methods, with a view to preventing and controlling fraud, we may provide access to your personal data to the financial institutions responsible for processing these payments and entities that monitor online criminal and fraudulent activities.
We may provide these entities, in their capacity as Data Processors, access to certain information with entities that provide payment services, payment verification services, data and payment processing services, or fraud prevention services.
For information purposes, we provide you with access to the Data Protection and Crime Prevention Manual published on 10 May 2018 by the Spanish Data Protection Agency (AEPD), helping entities to collaborate to prevent cybercrime and internet fraud.
8. Will you receive advertising and offers related to JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L.?
Yes, of course. We want to be able to tell you about our SERVICES and any improvements that we make. However, we guarantee that you will be able to stop receiving emails by clicking on the unsubscribe link included in EVERY email that you receive..
9. How long will we store your personal data for?
Different types of data are stored for varying lengths of time in accordance with specific criteria:
Your profile data and the data generated from your activity at JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. shall be stored for the duration of your website activity (i.e., accessing your Profile, opening or clicking on communications sent from JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., and accessing the services or content of JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., etc.).
Data related to purchasing and contracting services is subject to specific storage and documentation requirements, established by public authorities, tax agencies, and other institutions, that require JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L. to store the data for the periods stipulated in each applicable regulation.
In terms of the specific data that enables us to demonstrate that you have consented to the processing of your personal data by accepting the Privacy Policy, we will keep this data for the same duration as your personal data is stored (as explained in the previous section), and, thereafter, for a minimum of three years in accordance with Data Protection Regulations.
If a future Regulation is passed that requires us to keep the data for longer than indicated, we shall comply with the requirements of said Regulation.
10. What rights do you have over your personal data?
You have the following rights over your personal data:
Right of Access: The right to request and obtain, free of charge, information about the nature, origin, source, or purpose of processing your data.
Right to Rectification: The right to modify data that is inaccurate or incomplete.
Right to Erasure (the right to be “forgotten”): The right to request the cancellation, deletion or removal of your personal data at any time.
Right to Object: The right to object to the processing of personal data in specific circumstances.
Right to Data Portability: The right to request the transfer of your personal data to other Companies, Institutions, Organisations, or yourself.
11. How can you exercise your rights?
You can exercise any of these rights by contacting us through the following channels:
By writing to JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., with Tax ID Code: B47439765, and registered offices in CALLE TERCIAS N2 1A, 47002, Valladolid, Spain, indicating “Data Protection Rights” as the subject;
By emailing elsobrao@hermanoshoyos.es, indicating “Data Protection Rights” as the subject.
12. What can you do if you disagree with something?
If you have any doubts, complaints, suggestions, or any other questions regarding the processing of your personal data by JAMONES Y EMBUTIDOS HERMANOS HOYOS S.L., please contact the Data Privacy Officer of JAMONES Y EMBUTIDOS HERMANOS S.L. by emailing
elsobrao@hermanoshoyos.es. Furthermore, you have the right to submit a claim at any time to the Spanish Data Protection Agency (AEPD) by clicking on the following link:
Spanish Data Protection Agency (AEPD). If you wish, you can review the
Guide on Citizen’s Rights published by the Spanish Data Protection Agency (AEPD).
13. What happens to your browsing data?
For information on your browsing data and, in general, any data collected through cookies and similar tools, please review the Cookies Policy of JAMONES Y EMBUTIDOS HERMANOS S.L.
14. What do we expect from our Users?
We kindly ask that you share any information responsibly. We cannot control or review the lawfulness of any information you provide. Therefore, under no circumstances shall we be held liable for any consequences arising from cases of illegality, illegitimacy, alteration, misuse, fraud, or sanctions related to the information that you provide. Likewise, we deem any data that you submit to be legal and true.
15. Is the Privacy policy subject to change?
The Privacy Policy may be modified in the future, for example, due to regulatory changes or changes in the operations of JAMONES Y EMBUTIDOS HERMANOS S.L. If your rights or Privacy, or how we process your personal data, are affected by a specific modification, we will notify you in advance so that you are informed of the consequences and can decide whether to accept or reject the change.
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